CM-Equity AG

frequently asked questions (faq)

HOW CAN WE HELP?

Retail investors:

Can I contact CM-Equity regarding tokenized stocks on Binance, FTX?

CM-Equity AG is a sole infrastructure provider and thus doesn´t answer questions on services for endusers. Please refer to the help section at the exchange and submit your requests there respectively.

https://www.binance.com/en/support

https://help.ftx.com/hc/en-us

How can I finish my Binance / FTX KYC with CM-Equity?

We do everything we can do to not let you wait! Please make sure to fill in all forms and upload all documents required in your account section at the exchange. For further inquiries, please get in contact with the respective customer support!

https://www.binance.com/en/support/faq/360027287111

https://help.ftx.com/hc/en-us

Can I buy Crypto-Currencies directly from CM-Equity AG?

At this point in time, we only offer services starting with transactions > 1 Mio. EUR to onboarded customers. To get notified on new services regarding Crypto-Currencies directly available at CM-Equity AG, please contact us. 

Can I buy / redeem Stock-Tokens directly at CM-Equity AG?

No.

We offer these services solely via our partners. For exchanges or neo-brokers that want to implement our services in their UI, please fill out our contact form and give basic assumptions on your current volume as well as your expected volume with a potential launch of our products. Please understand that we receive many requests and don´t execute on every project.

Can I ask questions regarding Vivid (sign-up process or fractional stocks)?

CM-Equity AG is a sole infrastructure provider and thus doesn´t answer questions on services for end-users. Please refer to the help-section in your Vivid-App (customer service is available here as well), check out the helpdesk at https://vividmoney.zendesk.com/hc/de or visit their website.

How can I verify the authenticity of emails from Binance?

To check the authenticity of the emails that you receive from Binance, please enter the email address that you have receive on this page:

https://www.binance.com/en/official-verification

Crypto-Exchanges & Neo-Banks/Brokers:

How to list stock tokens on your crypto exchange?

Please fill out our contact form and give assumptions on your current volume as well as your expected volume with a potential launch of our products. Please understand that we receive many requests and don´t execute on every project. 

How to implement fractional stocks in your Neo-Bank?

Please fill out our contact form and give assumptions on your current volume as well as your expected volume with a potential launch of our products. Please understand that we receive many requests and don´t execute on every project. 

How to implement crypto in your Neo-Bank?

Please fill out our contact form and give assumptions on your current volume as well as your expected volume with a potential launch of our products. Please understand that we receive many requests and don´t execute on every project.